Conclusion

Throughout this project we have learned  a great deal. This project has given us a better understanding on what truly goes within a company operationally. The day-to-day operations must be closely monitored to alleviate hiccups and minimize stress. The industry is always growing and to be able to be effective and profitable you must continuously improve companies, and continuously search for ways to improve processes and become more efficient.

In addition we learned how important business synchronization is to the growth of any company. A deficiency somewhere else will lead to a whiplash effect causing another process to fall behind. With Avis we noticed that their lack of productivity when cleaning the vehicles on Sunday and Monday, led to a minimal product mix and negatively impacted sales. This also creates long lines at the front counter which in turn leads to unhappy customers who would deem our service as unsatisfactory. As the industry changes Avis also looks to improve its processes hence their logo "We Try Harder". Continuous improvement is necessary to achieve long term growth and Avis is dedicated to that.